Four Points By Sheraton Cancun Centro, Cancun ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Avenida Tulum, Mz 1 - Lote 2 - Sm 12, Cancun, Mexico, 77500

Four Points By Sheraton Cancun Centro is situated in downtown Cancun, offering a serene and safe atmosphere for both business and leisure travelers. The hotel features 112 spacious rooms, including four suites, equipped with modern amenities. Guests can unwind at the rooftop terrace, which boasts an infinity-edge swimming pool and stunning views of Laguna Nichupte. Its location provides easy access to local attractions, shopping centers, and the vibrant culture of Cancun.

Location

Located in Cancun's growing financial and shopping district, the hotel is well-placed for both business and family visits. Nearby attractions include Plaza Las Americas and Avenida Kukulkan, while the Caribbean Sea beaches are approximately 20 minutes away. Complimentary parking is available, facilitating easy access to explore the surrounding areas.

Rooms

The hotel offers 112 well-appointed rooms, with sizes averaging around 350 square feet. Each guestroom includes modern amenities such as free Wi-Fi, air conditioning, a flat-screen TV, and a desk area. Selected units come with additional luxury features like seating areas and hot tubs. Guests can enjoy comfortable bedding and spacious bathrooms with walk-in showers or baths.

Eat & Drink

Four Points By Sheraton Cancun Centro features multiple dining options, including The Eatery Bistro & Restaurante, which serves a blend of Mexican and international cuisine. Guests can also relax at Toastina Sports Bar, offering a variety of snacks and a selection of imported and local beers. In addition, a Pool Bar provides refreshments and light meals for guests enjoying time by the infinity pool.

Leisure & Business

For leisure, the hotel includes a 24/7 fitness center equipped with modern machines and a scenic rooftop pool area with a bar. Business travelers can utilize the dedicated meeting spaces equipped with AV technology and catering services. Several accessible features ensure convenience for all guests, while a friendly staff aims to exceed expectations.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Traditional Guest room 2 Queen City view

Max:

4 persons

32 m²

Bed options:

2 King Size Beds

City view

Shower

Air conditioning

room details

Check Prices

Deluxe Guest room Queen City view

Max:

4 persons

38 m²

Bed options:

1 King-size bed

Lake view

Shower

Air conditioning

room details

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Deluxe Guest room 1 King City view

Max:

2 persons

38 m²

Bed options:

1 King-size bed

Lake view

Shower

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Centre

Cancun 3.2 km

Airports

Cancun (CUN) 14.9 km

Isla Mujeres (ISJ) 19.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

“I loved the spacious room which had a huge bed and plenty of room to move around. The balcony added a lovely touch to relax in.” view full review

Powerful Shower

“The shower was a standout feature with excellent water pressure and temperature, making my morning routine so refreshing.” view full review

Rooftop Relaxation

“The rooftop pool area was a true oasis, beautiful and peaceful, perfect for unwinding with a good book.” view full review

Great Gym Facilities

“The gym was clean and well-maintained, with ample space to work out, which really helped me stick to my fitness routine.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Room service
Housekeeping
Car hire
Laundry
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Rooftop pool
Beach umbrellas
Sun loungers
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Public Bath
Pool with view

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Media

Flat-screen TV
AM/FM alarm clock

Location

Avenida Tulum, Mz 1 - Lote 2 - Sm 12, Cancun, Mexico, 77500

Map view

street view

Avenida Tulum, Mz 1 - Lote 2 - Sm 12, Cancun, Mexico, 77500

City landmarks

Market

Mercado 28

2.8 km

Stadium

Beto Avila Stadium

2.0 km

Avenida Kukulkan km. 32

Playa Coral Cancun

1.3 km

Park

Urbano Kabah Park

1.6 km

Mall

PLAZA Peninsula

770 m

Cnr Avs Bonampak & Sayil Bullring SM 4A Lote 1

Plaza de Toros Cancun

1.6 km

Mall

Malecon Americas Cancun

1.1 km

Av. Bonampak

Malecon Tajamar

1.6 km

One Block west of Nichupte & La Luna

Juega Juega Casino

720 m

Store

Costco

1.6 km

77500

Palapas, Cancun

2.7 km

Night club

Distrito Cavana

1.1 km

Xcacel

2.2 km

Square

Las Palapas

2.7 km

Avenida Yaxchilan SM

Casa de Cultura Cancun

2.0 km

Church

Cristo Rey Church

2.8 km

Event hall

B2B Center Cancun

1.6 km

Calle Fuego #2

Amigos de Sian Ka'an

1.6 km

Sam's Club Cancun

2.0 km

Night club

Grand Mambocafe

2.2 km

Arrecifes

2.1 km

Park

Tres Rios Ecopark

2.5 km

Avenida Puertos 32

Catedral de la Santisima Trinidad

2.7 km

9 Av Coba

Ceviche Square

2.2 km

Store

Soriana Hiper Plaza el Paseo

2.5 km

Walmart Nichupte

2.6 km

Store

Superama Bonampak

2.6 km

Store

Vegan Planet

2.6 km

Nearby

Av. Tulum Esquina Contoy Edificio Plaza Mayaland Local 1

CrossFit Revolver Cancun

560 m

Isla Blanca

500 m

Restaurants

Manyee

1.0 km

Avenida Bonampak esq. Banco Chinchorro

Wazaaabi Sushi House

1.1 km

Av. Bonampak Plaza Peninsula local 9 y 10

The Juicery Boutique

340 m

Suc. Cancun - Av. Bonampak

Muelle Viejo

720 m

Punta allen centro

Buzos Cancun

790 m

Av. Rodrigo Gomez Mz 01

Las Delicias Fonda Vegana y Vegetariana

780 m

Avenida Kabah y Calle Holbox Sm 13 Manzana 1 Lote 22 Local 11

La Tranquita

760 m

Ave. Kabah Mz1. Smz 13. Lote 22. Plaza Zona Zentro

La Marisca

780 m

Av. Rodrigo Gomez sm 13 mz 1 Lote 5 Local 3

Costelao Prime Churrascaria

1.0 km

Av. Bonampak esquina Calle Cabo Catoche SM 9 Local #6

Pachamama Restaurante

1.1 km

Av. Bonampak Mza.3 Lote 4 SM 9 Local 6

Funky Geisha Cancun

830 m

Hotelera 14.5 Blvd. Kukulcan Zona

Sushi Roll

1.0 km

Av Nichupte Mz 5 Lote 8-13

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

7.8/10

Very good

Rooms

8.7

Location

6.7

Service

8.3

Dining

7.3

Richard

United States, August 2023

8.4/10

My stay was absolutely delightful! The rooms were clean, very comfortable, and nicely decorated, making it a peaceful retreat where I could barely hear a thing. The welcoming and helpful service truly made me feel at home. While the location wasn't ideal for tourists without a car, being fairly close to the airport was convenient. The dining experience offered good quality food, although there is room for improvement. The facilities were top-notch, adding to a fantastic overall experience.

Rooms

9.0

The rooms were clean, very comfortable, and nicely decorated, providing a quiet environment for a restful stay.

Service

9.0

The service was very welcoming and helpful, making me feel genuinely cared for throughout my stay.

Location

7.0

The location worked well for me, but it might not be the best for tourists without a car.

Dining

8.0

The dining experience was very enjoyable with good quality food, though there is potential for improvement.

Facilities

9.0

The facilities were impressive, enhancing my overall comfort and satisfaction.

William

United States, August 2023

8.2/10

I had a lovely stay at this hotel. The rooms were super comfortable, clean, and at a good price. The service was top-notch with friendly and helpful staff, going above and beyond to make me feel welcome. The location was convenient, although not the best for beachgoers. The dining experience was quite good, offering a buffet style that was satisfying. Overall, a great value for money stay with a few minor drawbacks.

Rooms

9.0

My room was super comfortable, clean, and offered good value for the price. I had all the amenities I needed, including a coffee/tea maker.

Service

9.0

The staff went out of their way to assist me, always with a friendly and helpful attitude. They even remembered my preferences and checked in on me during the day. Exceptional service!

Location

7.0

The hotel's location was convenient, with easy access to several attractions. However, it was a bit isolated and closed early, which was a minor inconvenience.

Dining

8.0

I enjoyed the dining experience, especially the buffet offering. The staff was accommodating, especially when I had special dietary needs.

Facilities

8.0

The hotel had great facilities, including room service, car hire, housekeeping, and even a grocery shopping service.

Peter

United States, July 2023

6.8/10

My stay at the hotel was fantastic! The rooms were very big and spacious, and the staff really went out of their way to make me feel welcome. However, there was a slight hiccup at check-in that left me a bit unsure.

Rooms

8.0

The room I stayed in was quite nice and spacious, which was a pleasant surprise.

Service

7.0

The service at the hotel was lovely and the staff were very helpful, always happy to assist. Although it's a typical practice in Mexico because they appreciate tips, I felt a bit pressured to use their recommended cab service instead of getting one on my own.

Location

6.0

The hotel's location is somewhat close to the airport, which was convenient for my early morning flight, but I wished the pool stayed open later as I missed out on using it due to tour schedules.

Dining

6.0

The dining options were varied but had room for improvement. I found the traditional Irish pancakes from the buffet to be a nice touch.

Facilities

7.0

The facilities at the hotel were decent, but there is room for enhancement in certain areas.